Head of Operations

An exciting opportunity to join the Management Team of a top ten aircraft leasing company. Based in Dublin, the role has a broad remit including managing the IT and Facilities Management teams, Document Management, Branding and Communications, Event Management and Operations Projects.

Reporting to: Chief Operating Officer

Description of role and responsibilities:

  • A member of the Management Team, Head of Operations will work with other Team Leads on cross functional and operational initiatives and change programmes
  • Managing and further developing a highly motivated Operations Team to deliver excellence across all areas including Document Management, Branding and Communications, Event Management, Facilities Management, IT and Operations Projects
  • Ensuring that core systems and services provided anticipate and support the strategic direction of the business
  • Manage several cross functional projects at once, across property development, systems development and platform improvement, process improvement, reporting, and ad hoc initiatives
  • Provide support and guidance to team members participating in cross functional projects
  • Oversee the Operations budget and work with the finance team on forecasting future expenditure
  • Drive for best in class support from vendors and act as point of escalation for any issues as they arise

 Prerequisite Core Skills and Knowledge Required:

  • 5+ years experience working in a senior operations role, preferably in an aircraft leasing company but not essential
  • Strategic thinker within the operations environment with an ability to see the bigger picture, identify potential issues and provide solutions
  • Proven ability to manage and develop a team within a dynamic environment
  • Track record in delivering ambitious projects and managing multiple priorities with a high level of accountability for results
  • Experience in process development and improvement
  • Ability to evaluate software systems appropriate for use in the business, and work with providers to adapt/design to meet business needs
  • Strong interpersonal skills, able to create and maintain excellent relationships with key external and internal Goshawk teams
  • Excellent communication, negotiation and influencing skills
  • Solutions driven attitude and comfortable making decisions which are aligned with and supportive of Goshawk’s culture

Key relationships:

  • Goshawk COO and all members of the Goshawk Management Team
  • Goshawk team members
  • Key stakeholders and shareholder counterparts as required
  • Various 3rd party suppliers including systems providers, facilities management teams, IT providers, travel partners, branding team and project managers

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